Refund Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.
Refund Policy - the basics
We always care about our users and are happy to help with any questions that can arise in the process of using the application. If you experience any issues, please contact our Support team, and we will provide you with the necessary information or assistance.
If you still want to request a refund, the necessary steps are described below. To view them, select your purchase method:
What to include in the Refund Policy
Before proceeding with your refund request, make sure you cancel your subscription first. Once that is done, then kindly inform us of the precise reason for the refund. . Your input will greatly aid us in enhancing our product, addressing any inquiries you may have, and expediting the processing of your request.
After submitting the refund request, our Billing Team will review it and notify you whether your application is approved.
Cancelling your subscription means the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of your current period.
Subscriptions should be cancelled at least 24 hours before your next billing date if you do not wish to continue. We are unable to provide refunds for subscriptions that have not been cancelled within the required time.